1. Summarize the COVID-19 pandemic and how the pandemic has affected healthcare organizations across the nation….

1. Summarize the COVID-19 pandemic and how the pandemic has
affected healthcare organizations across the nation. Major factors
to review, when considering affects are:
a. Telehealth expansions
b. Temporary waivers for Medicaid
c. Credentialing & Licensing Waivers for Physicians and
Clinical Support Staff
d. Staffing & Reductions in Force (layoffs)
e. Supply Shortages (PPE)
2. Discuss the impacts of the COVID-19 pandemic as it
specifically affects the provision of quality care. You need to
analyze each of the affects mentioned in Question 1 with the STEEEP
quality metrics. Specifically address the following:
a. How has the pandemic affected the ability of facilities to
provide patient care safely? Discuss both the aspect of keeping the
patient safe while also addressing the needs to safely protect the
healthcare providers?
b. How has the pandemic affected the ability of facilities to
provide Equitable care to patients? Specifically consider the
ethical dilemma that providers might face when choosing who to
provide a ventilator to if a shortage occurs.
c. How has the pandemic affected the ability of facilities to
provide Efficient & Effective care to patients? Discuss how
issues with staffing (noted in question 1) affect the ability to
meet these quality goals.
d. How has the pandemic affected the ability of facilities to
provide time-bound care to patients? Consider how facilities are
having to prioritize patient care in a situation where every
patient could be considered emergent in one way or another.
e. How has the pandemic affected the ability of facilities to
provide patient-centered care? Discuss how staffing and census
issues affect customer service in healthcare facilities during a
pandemic.