C a s e 2 1 .1 C21-01 HR Information Systems Inc. is a company located in Waterloo, Ontario,…

C a s e 2 1 .1

C21-01 HR Information Systems Inc. is a
company located in Waterloo, Ontario, specialising in information systems that
enable human resource managers to work more efficiently. After establishing
themselves in Canada, they wanted to expand sales in other countries, including
Australia. To develop the information they need, they sponsored a telephone
survey to be conducted by MBA students at a local university. A random sample
of Australian companies was selected, and each company’s HR manager was asked
if the company planned to buy a human resource information system within
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C a s e 2 1 .1

C21-01 HR Information Systems Inc. is a
company located in Waterloo, Ontario, specialising in information systems that
enable human resource managers to work more efficiently. After establishing
themselves in Canada, they wanted to expand sales in other countries, including
Australia. To develop the information they need, they sponsored a telephone
survey to be conducted by MBA students at a local university. A random sample
of Australian companies was selected, and each company’s HR manager was asked
if the company planned to buy a human resource information system within the
next two years. If so, they were asked the following questions:

1 How many employees does your company
have? More than 3000 Between 150 and 3000 Fewer than 150

2 How much do you expect to pay for a
system? Less than $30 000 Between $30 000 and $75 000 More than $75 000

3 How would you rate the importance of the
following features in a computerised HR information system?

a Government legislation

b Skills training

c Benefits administration

d Time and attendance

The responses to parts (a)–(d) of question
3 are rated: not at all important somewhat important quite important very
important The data are stored using the following format:

Column 1: Responses to question 1

Column 2: Responses to question 2

Columns 3–6:

Responses to parts (a)–(e) of question 3
The company needed to know the following: Do the importance ratings differ by
employee size? Do the importance ratings differ by the amount to be spent?
Analyse the data to answer the questions. What do these conclusions tell you
about the companies’ plans?

                                           
Source: We are grateful to Altaf Ramji for his assistance in creating this
case.

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