Read the business problem—solving case study “the philly311 project:


Read the Business Problem—Solving Case Study “The Philly311 Project: The City of Brotherly Love Turns Problems into Opportunities” in Chapter 12 of the textbook.

Answer the questions at the end of the case and use the textbook information to write your answers for support. You can also use external sources to assist in elevating and supporting your answers.

Paper Formatting

  • Write at least 200 words per question.
  • Follow proper APA format guidelines.
  • Include a Cover Page per APA format.
  • Set Margins: 1″ top, bottom, right, and left.
  • Use Font: Times New Roman 12 point.